Privacy Policy

1. Introduction Welcome to our website. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This privacy policy describes how we collect, use, and protect your information when you visit our website https://tartuhaagissuvila.ee or rent our caravan. This policy applies to our website and services and explains your rights regarding your personal data in accordance with the General Data Protection Regulation (GDPR). 2. Information We Collect We collect minimal information to improve your experience on our website. The only personal data we actively collect and store is your preferred language setting. Language Preference: To provide you with a smooth browsing experience in your selected language, we store your language preference (e.g., English, Estonian, Russian) in your device's localStorage. This is an essential cookie that helps our website remember your choice for future visits. We do not collect other personally identifiable information (PII) such as your name, email address, phone number, IP address, or location data through general website browsing functionality. If you contact us directly via email or phone to make a booking inquiry, we collect the information you provide (e.g., name, driver's license details, contact information, rental dates) solely for processing your inquiry, managing the booking, and facilitating the caravan rental. This information is handled separately from website browsing data and is subject to our booking and rental terms. 3. How We Use Your Information The collected information (your language preference) is used only for the following purposes: * Personalizing Your Experience: Displaying website content in your selected language. * Booking and Renting the Caravan: Information submitted during booking inquiries is used for communication, processing bookings, and delivering rental services. Booking data is retained for up to 7 years after the end of the fiscal year to comply with accounting and legal obligations. Legal basis for processing: GDPR Art 6(1)(b). 4. Data Storage and Security Language Preference: Your language setting is stored locally in your browser's localStorage. This data is not transmitted to or stored on our servers. It remains on your device until you clear your browser's cache and cookies or delete it manually. Booking Information: Data submitted for bookings is stored securely in our internal systems with appropriate technical and organizational measures in place to protect against unauthorized access, alteration, disclosure, or destruction. We are committed to ensuring the security of your information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. 5. Your Rights Under the GDPR Under the GDPR, you have several rights regarding your personal data. Since we only store your language preference locally on your device via the website, these rights mainly apply to data that you may provide to us directly for booking purposes: * Right of access: You have the right to request copies of your personal data that we hold. * Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. * Right to erasure (right to be forgotten): You have the right, under certain conditions, to request that we erase your personal data. * Right to restrict processing: You have the right, under certain conditions, to request that we restrict the processing of your personal data. * Right to object to processing: You have the right, under certain conditions, to object to our processing of your personal data. * Right to data portability: You have the right, under certain conditions, to request that we transfer the data we have collected to another organization or directly to you. To exercise these rights, please contact us using the contact details provided below. 6. Cookie Policy For more detailed information about the cookies we use, especially the essential cookie related to language preference, please see our Cookie Policy. 7. Changes to This Privacy Policy We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any updates. Changes to this privacy policy are effective when they are posted on this page. 8. Contact Information If you have any questions about this privacy policy or our data protection practices, or if you wish to exercise your rights, please contact us: By email: info@tartuhaagissuvila.ee By phone: +372 53322495, +372 55568914 Data Controller: https://tartuhaagissuvila.ee Last updated: 16 June 2025