Privacy Policy

1. Introduction Welcome to our website. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This privacy policy explains how we collect, use and protect your information when you visit our website https://tartuhaagissuvila.ee or rent our caravan. This policy applies to our website and services and explains your rights in relation to your personal data under the General Data Protection Regulation (GDPR). 2. Information We Collect We collect minimal information to improve your experience on our website. The only personal data we actively collect and store is your preferred language setting. Language preference: To provide you with a smooth browsing experience in your chosen language, we store your language preference (for example English, Estonian, Russian) in your device's localStorage. This is an essential cookie that helps our website remember your choice for future visits. We do not collect any other personally identifying information (PII), such as your name, email address, phone number, IP address or location data through normal website browsing. If you contact us directly by email or phone to make a booking enquiry, we collect the information you provide (for example name, driving licence details, contact details, rental dates) only to process your enquiry, manage the booking and rent the caravan. This information is treated separately from website browsing data and is subject to our booking and rental terms. 3. How We Use Your Information The data collected (your language preference) is used only for the following purposes: * Personalising your experience: Displaying website content in your selected language. * Booking and renting the caravan: The information provided through booking enquiries is used to communicate with you, process bookings and provide rental services. Booking data is retained for up to 7 years after the end of the financial year to comply with accounting and legal requirements. Processing is based on GDPR Article 6(1)(b). 4. Data Retention and Security Language preference: Your language preference is stored locally in your web browser's localStorage. This data is not sent to or stored on our servers. It remains on your device until you clear your browser cache and cookies or delete it explicitly. Booking information: Information provided for bookings is stored securely in our internal systems with appropriate technical and organisational measures to protect against unauthorised access, alteration, disclosure or destruction. We are committed to protecting your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security. 5. Your Rights under GDPR Under GDPR you have several rights in relation to your personal data. Because we store only language preference locally in your browser through website use, these rights mainly apply to information you may provide directly when making bookings: * Right of access: You have the right to request copies of your personal data that we hold. * Right to rectification: You have the right to request that we correct any information you consider inaccurate or complete any information you consider incomplete. * Right to erasure (right to be forgotten): You have the right in certain circumstances to request that we delete your personal data. * Right to restriction of processing: You have the right in certain circumstances to request that we restrict the processing of your personal data. * Right to object to processing: You have the right in certain circumstances to object to our processing of your personal data. * Right to data portability: You have the right in certain circumstances to request that we transfer the data collected to another organisation or directly to you. To exercise these rights, contact us using the details below. 6. Cookie Policy For more information about the cookies we use, especially the essential cookie for language preference, please see our Cookie Policy. 7. Changes to this Privacy Policy We may update this privacy policy from time to time. We will notify you of changes by posting a new privacy policy on this page. We recommend that you review this privacy policy periodically for any changes. Changes to this privacy policy become effective when posted on this page. 8. Contact Information If you have questions about this privacy policy or our data protection practices, or if you want to exercise your rights, contact us: By phone: +372 53322495, +372 55568914 Data controller: https://tartuhaagissuvila.ee Last updated: 16 June 2025